How to replace the printer label roll

Steps to replace the printer label roll

If you’re currently receiving a Media Out status on your printer (as seen below), it’s likely that you need to replace your printer label roll. Please follow the steps below to resolve this issue.

1. Open the printer
   Lift the printer lid by pulling up on the yellow release latches on both sides until the cover clicks open.

   

2. Remove the old label roll
   Spread the roll holders open and lift the roll core out of the printer.

   

3. Insert the new roll

   1. Pull the yellow media guides apart.

   2. Place the roll between the guides and let the roll rest on the media holders.

   3. Adjust the guides so they touch both edges of the label roll.

      

4. Feed the labels forward
   Pull the leading edge of the labels forward through the media path until a few inches stick out of the front of the printer.

   

5. Flip the labels up
   Flip the labels up to access the sensor underneath
   
   

6. Align the media sensor
   Make sure the movable media sensor is centred with the alignment key

   

7. Close the printer
   Push the top cover down until it clicks and locks into place.

8. Calibrate the new labels
   Press the button once to advance the labels.