How to replace the thermal ribbon

Video on how to replace the thermal ribbon

Steps to replace the thermal ribbon

1. Open the printer
   Pull up on the yellow latches on both sides of the printer to open the top cover.

   

2. Remove the old ribbon

   • If there’s an empty ribbon take-up roll, remove it from the front (top) spindle.

   • Remove the partially used or empty supply roll from the back spindle.

     

3. Prepare the new ribbon roll

   • The new ribbon roll goes on the back (lower) spindle.

   • Make sure the ribbon unwinds from the bottom of the roll, facing forward.

   • You’ll also need an empty take-up roll for the front spindle (you can reuse the empty core from the last roll).

     

4. Load the ribbon supply roll

   • Insert the new ribbon roll onto the back yellow spindle.

   • Push it into place so it spins freely.

     

5. Attach the ribbon to the take-up roll

   • Pull the ribbon forward over the printhead area.

   • Wrap it a few times around the front (top) take-up roll.

   • Place the take-up roll onto the front yellow spindle.

6. Tighten the ribbon
   Spin the take-up roll manually to remove slack and ensure the ribbon is smooth and aligned.

   

7. Close the printer
   Push the top cover down until it clicks shut.

8. Test and calibrate (optional)

   1. Press the Feed button once or print a test label.

   2. If the ribbon isn’t feeding correctly or the print quality is poor, recheck the tension and ribbon path.